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Hiring Process

Testing for the position of Emergency Communications Officer takes place several times per year. Once the position posts online, it will remain open until positions are filled. If the position has closed, please check back periodically.

Cobb County 911 Police Department draws applicants from around the country and will work on a case-by-case basis to ensure that all out-of-town or distant in-state applicants complete as many steps as possible during each trip to Cobb County.

Minimum Qualifications

To be considered for employment as an emergency communications officer with the Cobb County Department of Emergency Communications you must:

  • Be 18 years of age
  • Possess a high school diploma or GED
  • Be a U.S. citizen

The Following Criminal Convictions Will Be Considered Automatic Disqualifiers:

  • Any felony offense
  • Any misdemeanor of an aggravated nature or related to public order or decency
  • Any offense related to domestic violence
  • Less than honorable discharge from any military organization

Phase 1

Once the initial application is completed and candidate meets the necessary qualifications, they will receive an email containing a release form and Candidate Information Packet – this must be completed and submitted. The submitted information is then reviewed by our Employment Relations Unit (ERU).

Phase 2

Candidates will be scheduled to come to the communications center for pre-employment testing. Once passed, they will be scheduled to come back to the communications center to complete a background interview with a member of the ERU.

If the candidate does not pass, depending on the score they are eligible for an immediate retake. If the score is below the immediate retake threshold, they are eligible to test again in thirty days.

Phase 3

Candidates will complete a polygraph, psychological, and physical evaluation. The ERU will conduct further background investigations – job history, reference checks.

Final Interview

Following successful completion of the polygraph, physical, and psychological evaluations and thorough background investigation, the applicant will be scheduled for a final interview with the Director of Emergency Communications and members of the command staff.


While the department will attempt to consider individual circumstances during the hiring process, dishonesty will result with immediate disqualification.